Delete your Xaply account

About Xaply

Xaply is operated by Pratik Jadhav. This page explains how to permanently delete your Xaply account (web app and Android app) and what happens to your data.

How to delete your account (in the app or website)

1. Sign in to Xaply at https://xaply.in/sign-in or in the Xaply Android app (same account).
2. Open Settings (https://xaply.in/settings on the web).
3. Go to the Danger Zone / delete account section.
4. Type your account email to confirm, then confirm deletion.

Deletion is permanent. You will be signed out and will need a new account to use Xaply again.

How to request deletion by email

If you cannot sign in, email us from the address on your Xaply account:

pratikjadhav9534@gmail.com

Include: (1) the email on the account, (2) that you want the account and associated data deleted. We will process verified requests.

Data that is deleted

When your account is deleted, we remove from our database:

• Your user profile (name, email, profile image reference)
• Authentication data (sessions, credential / OAuth account records)
• Your workspace(s) and plan association on Xaply
• Your short links and related settings (passwords, expiry, deep-link fields)
• Click analytics stored for those links

Data that may be retained

• Payment providers — if you subscribed to Pro, billing records may remain with Dodo Payments and/or Google Play (or Apple) under their retention rules. Cancel subscriptions in Settings or the store before or after deletion as needed.
• Email delivery logs — transactional email providers (e.g. Resend) may keep delivery metadata for a limited time.
• Caches and rate-limit keys — short-lived Cloudflare KV entries (plan cache, rate limits) expire automatically and are not kept as an account archive.
• Legal holds — we may retain limited information if required by law, to resolve disputes, or to prevent abuse.

We do not keep your account profile or links in an active, usable form after deletion completes.

Timing

In-app / Settings deletion takes effect when the request succeeds (typically immediately for our database). Email requests are handled as soon as we can verify ownership, usually within a few business days.

More information

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